Refund policy

Return & Refund Policy

We want you (and your little one) to love every purchase. If something isn’t quite right, here’s how we handle returns and refunds:

Returns

  • Items may be returned within 14 days of delivery for a refund or store credit.
  • Products must be unworn, unwashed, and in their original condition with tags attached.
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Exchanges

  • Need a different size or color? We’ll gladly exchange your item if stock is available.

Refunds

  • Once your return is received and inspected, your refund will be processed back to your original payment method within 5–7 business days.
  • Original shipping fees are non-refundable.

Final Sale Items

  • Personalized products, gift cards, and clearance items are final sale and cannot be returned or refunded.

How to Start a Return

  • Email us at info@doodlelookids.com with your order number and item details.
  • We’ll provide return instructions and next steps.